Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Ada Support, a Toronto-based company developing AI-driven customer ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Helpshift has made it easy for companies to deal with millions of ...

During the pandemic especially, it’s become overwhelming for small- and medium-sized businesses (SMBs) to answer all of their customer service requests. A Freshworks survey found that companies ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

According to the site, the “Xbox Support Virtual Agent” is part of a bigger plan to apply AI to Xbox. “The prototype makes it easier and quicker for players to get help with support topics using ...

Last year at this time, Forethought won the TechCrunch Disrupt Battlefield competition. A $9 million Series A investment followed last December. Today at TechCrunch Sessions: Enterprise in San ...

Bengaluru-based Kapture CX will use the fresh funds to further push its global reach and market expansion Founded by Vikas Garg and Sheshgiri Kamath, Kapture CX offers AI-enabled customer relationship ...

SAN FRANCISCO--(BUSINESS WIRE)--Bonitasoft, the leading open-source digital process automation company, today announced the launch of its new open-source digital process automation platform, Bonita, ...