Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...

Across the country, AI users and their families are alleging chatbots contributed to serious concerns for users’ health ...

While there’s been plenty of debate about AI sycophancy, a new study by Stanford computer scientists attempts to measure how ...

Research shows media coverage of AI chatbot use and mental health focuses on instances of user psychosis and suicide.

In its latest effort to address growing concerns about AI’s impact on young people, OpenAI on Thursday updated its guidelines for how its AI models should behave with users under 18, and published new ...

Key Takeaways - AI chatbot deployment is now a multi-regulatory compliance issue. Businesses must address overlapping obligations under data ...

Younger Americans are more likely to use social media at least sometimes for health information than their older peers.

Artificial intelligence chatbots are so prone to flattering and validating their human users that they are giving bad advice that can damage relationships and reinforce harmful behaviors, according to ...

Millions of people are turning to artificial intelligence (AI) chatbots for advice on everything from cooking to tax returns. Increasingly, they are also asking chatbots about their health.